Support
Quick answers to common questions. If yours isn't here, email us.
Mood
How does the app estimate my mood?
When you haven't checked in, the Watch tab makes a gentle guess from things on your iPhone only: the time of day and your schedule, what you've watched lately, and your recent check-ins. It always says it's a guess, and it never leaves your device. You can ignore it, or tell it how you actually feel with one tap.
How do I correct a wrong guess?
On the Watch tab, tap Not quite? Tell me under the guess and pick how you really feel. The app learns from each correction, so the signals that were wrong count for less next time.
Do I have to do mood check-ins?
No. They're always optional, one tap, and at most three times a day. Skip them and the app still suggests titles by time of day and what you like.
Is this a medical or mental health tool?
No. It's a personal reflection tool to help you notice what lifts you up. If you're in crisis in the US, call or text 988 at any time.
Your data
How do I back up my history?
Open Mood › Settings › My data › Export my data and save the file anywhere you like. The app also keeps a weekly copy in Files › On My iPhone › Uplift Tracker. To restore on a new phone, use Import a backup in the same place. Backups include your profile and photo.
How do I delete everything?
Use Mood › Settings › My data › Delete everything, or delete the app. See the privacy policy for details.
Do I need an account?
No. There's no sign-up and nothing to log in to.
Titles and posters
Where do posters and episode info come from?
Posters, episode lists, ratings and descriptions come from TMDB (The Movie Database). Where-to-watch information is provided by JustWatch. This product uses the TMDB API but is not endorsed or certified by TMDB.
A title shows "Needs check". What does that mean?
The app couldn't be sure it found the right version on TMDB, so it shows no poster rather than a wrong one. Open the title and tap Needs check to pick the right match.
Why are posters missing?
Posters load the first time you're online. If you started the app offline, they'll appear once you're connected. Pull down on a list to refresh.
Contact
Email llccarlos80@icloud.com. Please include your iPhone model and iOS version if something isn't working.